Yes Diadem Incorporated

Privacy Policy

Last updated: 25 August 2026. This policy explains how Yes Diadem Incorporated collects, uses, stores, and protects personal information in connection with the computer systems design and computer integrated systems design services we provide.

On this page
  1. Introduction
  2. Scope of This Policy
  3. The Information We Collect
  4. How We Collect Information
  5. Use of Information
  6. Legal Bases for Processing
  7. Sharing and Disclosure of Information
  8. Data Retention
  9. Security of Information
  10. Privacy for Children
  11. International Data Transfers
  12. Cookies and Similar Technologies
  13. Your Rights and Choices
  14. Third-Party Services and Links
  15. Changes to This Privacy Policy
  16. Contact Information and Data Controller

Yes Diadem Incorporated values the trust that every client, partner, and visitor places in us. This Privacy Policy describes the personal information practices of the Company in plain language, so you understand what data we handle, why we handle it, and the choices you can make about it. The services described in this policy are developed and operated by the developer YesDiadem, on behalf of the Company, at the business address 17 Lake St, Red Deer County - T4E 3C9, Canada (CA).

Please read this policy carefully before using the website at https://www.yesdiadem.hair or engaging the Company for any service. By accessing the website or using the services, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, you should not use the website or the services, and you should contact us to discuss your concerns before any engagement begins.

1. Introduction

Yes Diadem Incorporated operates in the professional, scientific, and technical services sector, specifically in the field of computer systems design and computer integrated systems design. In the course of running the business, the Company interacts with a range of individuals, including prospective clients, current clients, business partners, vendors, job applicants, and visitors to the website. This policy governs the personal information of all of those individuals.

Personal information means any information that relates to an identified or identifiable natural person. That can include a name, an email address, a telephone number, an employer, an online identifier, and other details that, alone or together, allow a person to be identified. Information that has been aggregated and anonymized so that it can no longer be linked to any individual is not treated as personal information under this policy.

The Company is committed to handling personal information responsibly and in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act of Canada and the privacy legislation of the Province of Alberta. Where we process the data of individuals in other jurisdictions, we also take into account the requirements of the applicable local law.

2. Scope of This Policy

This policy applies to the website operated at https://www.yesdiadem.hair, to any subpages and linked properties that the Company controls, and to the professional services that the Company delivers to clients. It also applies to the related administrative activities of the Company, including billing, procurement, recruitment, and business development communications.

The policy does not apply to the practices of third parties that operate their own websites, applications, or services. Where you follow a link from the website to an external resource, that resource has its own privacy policy, and the Company has no control over how that third party handles your information. We encourage you to review the privacy practices of any third-party service before you provide personal information to it.

This policy also does not apply to information that is collected and controlled by a client of the Company in connection with the client own systems and business. In engagements where we provide computer integrated systems design services, we may process information on behalf of a client as a processor or service provider. In that role, the client remains the controller of the data, and the client own privacy notices apply to the end users of the systems we help to build and operate.

3. The Information We Collect

The categories of personal information the Company collects depend on the nature of the relationship we have with you. The following list describes the main categories in general terms.

  • Identity information, such as your name, job title, organization, and professional role.
  • Contact information, such as your business email address, telephone number, and postal address.
  • Communication content, such as the messages you send through the contact form on the website, through email, or in telephone calls and video meetings.
  • Account and credential information, such as usernames, access lists, and authentication records where the Company provides you with access to a portal or a managed system.
  • Technical information, such as IP address, browser type, device type, operating system, referring pages, and the date and time of your visit to the website.
  • Engagement information, such as project notes, agreements, invoices, and service records that are created in the course of delivering professional services.

The Company does not intentionally collect sensitive personal information, such as information about health, race, religious beliefs, or trade union membership. If such information is provided to us in the course of an engagement, we will handle it with heightened care and will only process it to the extent required for the lawful purpose for which it was provided.

4. How We Collect Information

The Company collects personal information in three principal ways. First, information you provide directly. When you complete the contact form on the website, send an email to inquiry@yesdiadem.hair, call the phone number listed on the site, or meet with us in person, you choose to share details about yourself and your organization with us.

Second, information collected automatically. When you visit the website, standard web technologies record technical information about your device and your browsing session. This includes the pages you view, the length of your visit, and the approximate location derived from your IP address. This information helps the Company understand how the website is used and how it can be improved.

Third, information received from third parties. In some cases, a business partner, an industry association, or a referral contact may introduce you to the Company and provide basic contact details to initiate a conversation. We treat such information as if it had been provided directly by you and we give you the opportunity to decline further communication at any time.

5. Use of Information

The Company uses personal information for the purposes for which it was collected and for closely related purposes. The main purposes are described here.

We respond to your inquiries. When you contact us through the website or by email, we use your contact details and the content of your message to answer your questions, to discuss your requirements, and to decide whether a commercial engagement is appropriate for both parties.

We deliver our professional services. In the course of a systems design or integration engagement, we use the information needed to carry out the work, to communicate project updates, and to provide documentation and operational support in accordance with the agreement between the parties.

We operate and improve the website. Technical information is used to maintain the security of the site, to diagnose faults, to measure traffic, and to improve the layout and content of the pages we publish.

We manage the business relationship. Personal information is used for invoicing, accounting, contract administration, client care, and the fulfillment of our legal and regulatory obligations, including record keeping and the defense of legal claims.

We send business communications. With your consent or where permitted by law, we may send you occasional updates about the Company, our services, industry developments, or events that we believe may be relevant to your organization. Every such communication includes a simple way to opt out of future messages.

6. Legal Bases for Processing

Where the applicable law requires a lawful basis for processing personal information, the Company relies on one or more of the following grounds.

  • Consent. For optional activities such as marketing communications, the Company relies on your consent, which you may withdraw at any time by contacting us or by following the unsubscribe instructions in each message.
  • Contract performance. Where processing is necessary to enter into or perform a contract with you, including the delivery of professional services and the management of the associated business relationship.
  • Legitimate interests. Where processing is necessary for the legitimate interests of the Company, provided those interests are not overridden by your rights and interests. This includes operating the website, maintaining security, improving services, and managing the business.
  • Legal obligation. Where processing is necessary to comply with a legal obligation to which the Company is subject, including tax, accounting, and regulatory requirements.

When the Company processes personal information on behalf of a client in the course of an integration or managed services engagement, the legal basis for that processing is determined by the client, and the client is responsible for ensuring that it has an appropriate basis for the processing it requests.

7. Sharing and Disclosure of Information

The Company does not sell personal information. We do not trade personal information in exchange for money or for any other benefit, and we do not permit third parties to collect personal information from the website for the purpose of selling it.

We may share personal information in limited circumstances. We share information with service providers who support our operations, such as hosting providers, email and productivity tools, accounting software, and secure document storage services. These providers receive only the information needed to perform the service, and they are bound by agreements that require them to protect the information and to use it only on our instructions.

We may disclose information when required by law. This includes compliance with a court order, a subpoena, a regulatory inquiry, or a statutory obligation. Where the law allows us to do so, we will consider notifying you before such a disclosure.

In the event of a corporate transaction, such as a merger, an acquisition, a reorganization, or the sale of substantially all of the assets of the Company, personal information may be transferred to the successor entity as part of the transaction, subject to any restriction imposed by applicable law.

8. Data Retention

The Company retains personal information only for as long as it is needed for the purposes described in this policy, or for as long as required by applicable law. The retention period varies by category of information and by the nature of the relationship.

Inquiries received through the website are generally retained for a period sufficient to respond to the inquiry and to follow up where a conversation is still active, after which they are deleted or anonymized. Records associated with a professional engagement, including agreements, invoices, and project documentation, are retained for the period required by applicable tax, accounting, and professional standards, and then securely destroyed.

Technical logs associated with website operation are kept for a limited period, typically not exceeding a few months, unless a security incident requires a longer retention to support an investigation. When personal information is no longer required, it is securely deleted, depersonalized, or placed beyond further use in a manner consistent with this policy.

9. Security of Information

The Company applies organizational, administrative, and technical measures to protect personal information against unauthorized access, loss, alteration, and misuse. These measures include access controls, encryption in transit, secure storage for credentials, background awareness of security best practices among staff, and documented incident response procedures.

No method of transmission over the internet and no method of electronic storage is completely secure, and the Company cannot guarantee absolute security. However, we review our security practices on a regular basis and we require our service providers to maintain reasonable security controls that align with the sensitivity of the information they process on our behalf.

In the event of a breach of security safeguards that creates a real risk of significant harm to any individual, the Company will comply with the notification obligations of applicable law, including notification to the relevant privacy authority and to affected individuals where required.

10. Privacy for Children

The website and the services of the Company are directed to adults and to professionals acting on behalf of organizations. They are not directed to children, and the Company does not knowingly collect personal information from children under the age of thirteen.

If you are a parent or guardian and you believe that a child has provided personal information to the Company without your consent, please contact us using the details at the end of this policy. If we become aware that we have collected personal information from a child in a manner that is inconsistent with applicable law, we will take steps to delete that information as soon as reasonably possible.

Where the Company supports systems that are used by children, such as educational platforms, any personal information relating to children is processed only in accordance with the instructions and safeguards agreed with the client organization that controls the system, and in compliance with the privacy legislation that applies to the jurisdiction of the users.

11. International Data Transfers

The Company is based in Canada, and the primary systems of the Company, including the website, are operated in Canada. Depending on the configuration of the services we deliver, some information may be processed or stored in facilities located in other countries, including the United States, through service providers that operate global infrastructure.

Where personal information is transferred across borders, the Company takes steps to ensure that appropriate safeguards are in place, including contractual clauses that require the recipient to protect the information and to handle it only for the purposes for which it was transferred. Such transfers are carried out in a manner consistent with the requirements of Canadian privacy law and, where relevant, the transfer rules of other applicable jurisdictions.

By providing personal information to the Company, you understand that your information may be stored and processed in jurisdictions where the privacy laws may differ from those in your own region. The Company will continue to protect the information in accordance with this policy regardless of where it is stored.

12. Cookies and Similar Technologies

The website uses cookies and similar technologies to function correctly and to understand how visitors use the site. A cookie is a small text file stored on your device when you visit a website. Cookies can be used to remember your preferences, to keep the site secure, and to collect aggregate usage statistics.

The website uses only the cookies that are strictly necessary for the operation of the site and, where applicable, analytics cookies that provide aggregate information about page views and visitor behavior. We do not use advertising cookies and we do not use cookies to build profiles for the purpose of advertising to you.

You can control cookies through the settings of your browser. Most browsers allow you to block or delete cookies and to configure how third-party cookies are handled. If you disable cookies, parts of the website may not function as intended, but you will still be able to read the content of the site and to contact the Company by the contact methods listed below.

13. Your Rights and Choices

Subject to applicable law, you have a number of rights in relation to your personal information. These rights include the right to access the personal information the Company holds about you, the right to request correction of inaccurate information, and the right to request deletion of information that is no longer required for the purposes for which it was collected.

You also have the right to withdraw any consent you have given to the Company at any time, and the right to object to processing that is based on the legitimate interests of the Company, where the grounds of the objection outweigh our interests. In some circumstances you may request that the processing of your information be restricted, and you may request a copy of certain information in a structured, commonly used format.

To exercise any of these rights, contact the Company using the details at the end of this policy. We will respond within the time frame required by applicable law, which is generally thirty days. We may need to verify your identity before responding, and we may need to ask for clarification of your request. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or with the relevant provincial privacy authority if you believe your privacy rights have not been respected.

14. Third-Party Services and Links

The website may contain links to third-party websites, applications, and services, including the websites of business partners, industry publications, and the platforms of our service providers. The Company does not control the content or the privacy practices of those third parties, and this policy does not apply to information you provide to them.

Where the Company uses third-party tools to support the operation of the website or the delivery of services, such as analytics, form processing, and document management tools, those tools process information under agreements that require them to protect the data and to use it only for the purposes specified by the Company.

We encourage you to read the privacy policies of any third-party service you visit or use, because the collection and use of your information by those services is governed by their own policies and not by this policy. The Company does not accept responsibility for the privacy practices of third-party websites.

15. Changes to This Privacy Policy

The Company may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the nature of the services we provide. When we make a material change, we will update the date at the top of this page and, where appropriate, we will draw the change to the attention of active clients by email.

We encourage you to review this policy periodically so that you remain informed about how the Company handles personal information. Continued use of the website or the services after a change has been posted constitutes acceptance of the revised policy, except where a different approach is required by law.

Earlier versions of this policy remain available upon request. If you would like a copy of a previous version, or if you have questions about how a change affects you, please contact the Company using the contact details below.

16. Contact Information and Data Controller

Yes Diadem Incorporated is the entity responsible for the processing of personal information described in this policy, and it acts as the data controller for the website and for the business activities of the Company. The Company is located in Canada at the following address.

Yes Diadem Incorporated
17 Lake St
Red Deer County - T4E 3C9
Canada (CA)

If you have any questions about this Privacy Policy, about the information the Company holds about you, or about how to exercise your rights, you may reach us by email at inquiry@yesdiadem.hair or by telephone at +13096324544. Please provide enough detail in your message so that we can respond accurately and in a timely manner.

We will acknowledge every privacy request and will respond as quickly as the circumstances allow. If we are unable to resolve your concern to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada or the relevant authority in your province, and we will cooperate fully with any lawful investigation.

Yes Diadem Incorporated · 17 Lake St, Red Deer County - T4E 3C9, Canada (CA)

Email: inquiry@yesdiadem.hair · Phone: +13096324544

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© 2026 Yes Diadem Incorporated · Developed and operated by the developer YesDiadem